Creative Workflow Manager


Creative Workflow Manager

This is an internal-facing role that is responsible for managing the creative workflow of one of our largest accounts, specifically supporting the creative leads on their specific pillars of the business. Think of this like a Chief of Staff for the creative directors.  

While the main responsibility would be working directly with creatives, this role would also be responsible for communicating out updates and priorities to the rest of the team, working closely with the account management group to ensure everyone is working from the same information and expectations. 

Specifically, this role is responsible for: 

Helping orchestrate our day-to-day process, as it relates to creative development and creative director’s time. This includes proactive communication, active participation, and constant problem solving and anticipating conflicts, including: 

Prioritizing meetings + projects 

Communicating shifts 

Daily updates to CD and account team on changes 

Long term planning to juggle workload,upcoming conflicts, travel, and vacation days 

Daily meetings and hot-lists with the Creative Director(s) to manage workflow; what’s coming up, what’s happened, what needs to shift, etc. 

Actively managing their calendar/schedules, and helping them balance daily workflow accordingly, including: 

Proactively providing updates to the account team for weekly status meetings, to report on workflow and schedule for week ahead 

Scheduling check-ins with creative teams for each project CD is responsible for, and communicating to the team when meetings have happened (or haven’t, and why) 

Communicating creative resourcing needs, in tandem with the Account Director, to Creative Resource Manager 

Maintaining creative team status by project with Creative Resource Manager 

Inputing to account team on project timelines, based on CD availability and bandwidth 

Qualifications:

Thrive and enjoy being in a creative, deadline-driven and fluid environment

Be flexible to the ever-changing schedules and needs of those you are supporting

Be proactive, anticipate needs, and be responsive.

Highly organized, strong attention to detail and time management

Clear communication in person, over the phone, via email or text

Must be resourceful and have the desire and ability to solve problems of any size or magnitude

Ability to properly manage time and priorities

Approachable and empathetic

 

We are working in a hybrid manner. The right person would need to come into the office 2-3 days a week. We are in downtown San Francisco.

This role is not responsible for project managing specific projects. This responsibility falls to the account team, and the account team will communicate needs directly to CD + Creative Workflow Manager at the same time.  


If you think you have the skills we are looking for, we look forward to hearing from you.

 

 


Apply now

Administrative Assistant - Floater


Administrative Assistant/Floater

We are looking for an Administrative Assistant/Floater to join our administrative team.

As an Administrative Assistant/Floater, you will be providing support to a variety of senior members of the agency and doing a variety of tasks as needed.  The person in this role will fill-in when our Administrative/Executive Assistants are out of the office. They will also provide extra support for different projects around the agency as needed.

Responsibilities include, but are not limited to, the following:

Schedule and manage demanding Outlook calendars for busy, senior members of our agency.

Making travel arrangements, domestic and international as needed.

Setting up client meetings and internal meetings.  

Completing expense reports as needed.
 

Skills

Highly organized, strong attention to detail and time management.

Clear communication in person, over the phone, via email or text

Must be resourceful and have the desire and ability to solve problems of any size or magnitude.

Ability to properly manage time and priorities.

Eagerness to learn about the advertising world

Able to collaborate with other members of the admin team.

Excellent customer service

Approachable and empathetic

Responsible and trustworthy

Great sense of humor
 

Qualifications:

Proficiency in all basic office programs (we work on Macs)

Prior customer service experience

Great references from a prior employer

We are located in downtown San Francisco and are working in a hybrid manner.  You must be able to come into the office on occasion.

 

If you possess the skills we are looking for and the desire to work in a fun, creative environment, we look forward to hearing from you.


Apply now

Account Director


We are looking for two Account Directors to join our outstanding Account Management Department - one in San Francisco and one in New York.  Although we would consider someone who wanted to work remotely if they had the right experience.

As an Account Director we expect that you are no longer managing projects but leading accounts or large pieces of accounts.  Your job is more than helping make the trains run well and on time.  It’s now about helping others make sure this happens.  And, more importantly, it’s about guiding the process and decisions on where to lay new track.  It’s a role that requires equal parts of quality control and leadership.

For us a great Account Director does the following:

1) Clearly defines the client’s business problem and gets people in the Agency excited to work on it.

2) Provides their own point-of-view that is considerate of both the Client’s and Agency’s viewpoints, but not necessarily beholden to either one of them.

3) Serves the needs of the individuals on their team and on the account.

Although you are the senior person managing a team of people, this is not permission to act above the other people working on the account (especially the account managers).  Instead, you need to work to serve their needs, individual by individual.  This means making time for them – even treating their time as more important than your own. This can’t be emphasized enough.  The directors that people like working with the most seem to be the ones most generous and open with their time.

4.) Constantly set (and if necessary, change) the conditions on the account to allow people to do their best work. 

We currently have two Account Director openings. One role would ideally be based out of our San Francisco office and the other would be based out of our New York office.

Additionally, we are hoping for:

Someone comfortable working across multiple workstreams and productions, always in progress. With multiple client teams.

The candidate will need to partner closely with the other Account Directors on the business to manage an account team and always-changing assignments across TV, Digital, Social, Print, and Experiential.

Ability to travel may be required.  

If you have worked as an Account Director at an advertising agency for at least 2 years and understand how to help a client get to remarkable work, we look forward to hearing from you.

Thank you.


Apply now

Senior Communication Strategist


What does a Senior Communication Strategist do?

The role of Communication Strategy is the orchestration of how ideas live, engage, and spread. We believe media should not be viewed as only an outlet for communications, but should be an extension of brands and experiences.

We believe Communication Strategists work in the creative business, injecting creativity, imagination and potential to our ideas. What really interests a Com Strat is the big idea and what makes it go. We help give the idea a purpose and a center, and create strategies that dictate how that idea comes to life.

 

Responsibilities Include:

Own and lead projects, setting the strategic direction for their accounts

Teach and manage Junior Communication Strategist and/or Communication Strategist(s)

Apply understanding of client objectives, consumers and media to planning

Partner with brand strategists to research, develop insights and write briefs

Partner with creative teams to give input on ideas

Assist in development of communication architecture to lead media evaluation and selection

Support creative development process and oversee execution of ideas

Manage and build client relationships

Provide a strong voice among inter-agency partners (internal and external)

Day to day media vendor relationships


Qualities and experience are we looking for?

Experience in Media Planning

Prior experience developing social campaigns and partnerships

High degree of curiosity and an interesting worldview

Strong presentation skills, ability to hold a room and lead discussions collaboratively

Ability to simplify and solve problems, and see connections within data

Forward-facing, independent thinker

4-5 years relevant experience

 

If you think we have the skills we are looking for, we hope you will apply.

 

 


Apply now